• Buyer / Demand Planner

    Job ID
    Job Location
    Working Hours
    M-F, 8am-5pm
  • Overview

    Food Services of America is part of Services Group of America (SGA), ranked by Forbes as one of the largest privately held companies in the U.S. As part of a larger family of companies, we provide everything you need to succeed!

    We are currently looking for a Buyer/Demand Planner to join our expanding team. As a fast-growing foodservice distributor, Food Services of America treats our customers as the boss and our Associates as our most important resource. 


    Apply Now and Join Our Team!


    • Daily review of the following reports: Buyer Sales Analysis, Buyer Out of Stock, Out of Stock Query, Special orders returned/not shipped and Potential Revalue.
    • Daily review of "Due Orders" & "Orders to Expedite" to include communication to CPOM coordinator or sourcing product.
    • Review items with order checks (Service checks, Plan checks, Forward Buy checks, etc).
    • Processing stocking requests.
    • Allocation – at least 3 times per day following the Allocation Standard.
    • Entering plans and promotions for unusual future demand that will not reoccur.
    • Maintain accurate item forecasts in DPR.  Use various reports, DPR functions, and allocation to identify items with unusual demand. Communicate with Sales and Category Management to obtain revised forecasts from customers.   Communicate with CPOM Coordinators as needed to update vendor setup or adjust order quantities.
    • Special orders – review/maintenance items and move to Approved/Pending for CPOM Coordinator to purchase on the next order for that vendor.
    • Place purchase orders and process invoices for drop shipment orders – (orders direct from vendor to our end customer).
    • Discontinue items in ERP/DPR by working with Category Management and Sales, using the close out/replacement standard that is in place.
    • Activate new vendors in ERP including contact information, warehouse address and correct vendor lead time.
    • Item reserve changes on special orders requested from sales.
    • Review and maintenance items with forecasting exceptions by communicating with sales as needed.
    • Review Price Change Report to determine if any future price change dates need to be deleted or changed based on inventory levels or other future price change dates for that item.
    • Manage aged inventory by working with Sales, Category Management, Vendors and Brokers to eliminate excess or dead inventory, including processing vendor returns.
    • Manage items with shelf life.  Enter shelf life on items in ERP and run expiring pallets report to identify potential issues. Work with Sales, Category Management, Vendors and Brokers to move product out of the warehouse.
    • Maintain seasonal profiles by reviewing SKU alerts, updating item history, and soliciting sales input, as needed.
    • Run Forecasting Accuracy and Layered Inventory reports to review forecasting performance.  Identify underperforming items and communicate with Sales and Category Management to obtain more accurate forecasts.
    • Review hold outs, frozen forecasts, watch items and maintenance as needed.
    • Works directly with suppliers and also cross functionally with other key areas within the organization.  e.g Receiving, Finance, Operations, and Logistics.
    • Serve as a key contact to sales for product availability and supply.
    • Able to manage demand functions and inventory levels for multiple product categories.





    • High school diploma or equivalent required
    • Bachelor's degree in Business or realted field is preferred
    • 2-4 years experience in purchasing
    • Has strong communication skills and possesses a high degree of professionalism to build relationships with our Sales associates and vendors.
    • Must be detail-oriented, organized and self-motivated with the ability to function with very little direction and input in high volume, fast paced environment.
    • Proven ability to identify issues, problem solve, and follow through.
    • Prior food purchasing experience in broadline distribution preferred.
    • Comprehensive computer skills including Microsoft Outlook, Excel and Word. Experience with Replenishment Purchasing System and Evant/DPR Systems knowledge a plus.
    • Exercise sound judgment and display initiative and innovation on the job.  
    • Ability to pass a background investigation and drug test.

    We are an EEO/AA Employer and consider applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.


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