• Education Account Specialist

    Job ID
    2018-5632
    Job Location
    US-ND-Fargo
    Working Hours
    8-5 Mon- Fri ( Some possible extended hours in cerain scenarios)
  • Overview

    Food Services of America is a privately held company that believes that YOU - our associate - are our most valuable resource.  We also believe that providing the best customer service in the industry is the foundation of our success. This position will work with school accounts in a team environment within our National Accounts Department. Come join our team, and Feed Your American Dream with FSA!

    Responsibilities

    • Provide service to School accounts and ensures customer satisfaction by providing the best distribution at a profitable level for the company
    • Manage assigned territory in a manner that will ensure customer satisfaction while achieving Sales and Gross Profit Plan Goals
    • Provide superior consultative sales and service by utilizing Star Solutions, CRM, and other proprietary Customer Solution Tools
    • Work with current and prospect accounts to gain new business.
    • Visit with assigned accounts as well as prospect accounts on a scheduled basis
    • Obtain monthly item usages from accounts
    • Draft letters and memos to keep customers and internal departments updated on activities
    • Review and improve service level by monitoring Out-of-Stock and Sub Reports, Price Over Ride Reports and Weekly Usage and Demand Reports
    • Work closely with Merchandising to ensure that proper inventory levels of needed products are in stock at all times and available to assigned customers. Prepare and present projected usage information to in a timely manner as needed
    • Perform customer collections and work proactively to keep accounts current.
    • Attend sales related meetings and activities
    • Will be trained to be a Serv Safe Trainer and conduct Serv Safe classes
    • Some travel may be required
    • Other duties as assigned

    Qualifications

    • High school equivalency required, with some college preferred
    • Experience in School, Health Care or Chain Sales is strongly desired
    • Dietary certification or experience preferred, but not required
    • Computer skills required; knowledge of MS Word & Excel
    • Good oral and written communication skills required
    • Strong ability to prioritize and organize is vital, must work well in groups, and be able to manage heavy workloads with many interruptions
    • Ability to travel, as some travel may be required
    • Ability to pass a background investigation and drug test

    Equal Employment Opportunity Employer M/F/Vets/Disabled.

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