• Demand Planner

    Job ID
    Job Location
    Working Hours
    8 - 5 Monday - Friday
  • Overview

    Food Services of America, a privately held broadline foodservice distribution organization, has an immediate opening for a Demand Planner in Woodburn, OR. Our team is searching for a driven professional to join our dynamic, growing organization. At Food Services of America, we have a long tradition of providing the highest levels of customer service in the industry. We have a culture that is built on teamwork and trusting our Associates to act in the best interests of our customers and our company.


    The Demand Planner will be responsible for maintaining accurate forecasts in DPR to meet customer service level expectations, while meeting individual performance goals.

    The Demand Planner will be in direct contact with our sales force and category managers to ensure accurate forecasts in DPR and to plan for seasonal demand, event demand, and lost and new customer demand on vendors that are purchased by CPOM.


    • Daily review of reports.
    • Daily review of Orders to Expedite to include communication to CPOM coordinator or sourcing product.
    • Review items with order checks (Service checks, Plan checks, Forward Buy checks, etc).
    • Processing stocking requests - New item set up in ERP and DPR.
    • Allocation – at least 3 times per day following the Allocation Standard.
    • Entering Plans and Promotions for unusual future demand that will not reoccur
    • Maintain accurate item forecasts in DPR.  Use various reports, DPR functions, and allocation to identify items with unusual demand. Communicate with Sales and Category Management to obtain revised forecasts from customers.   Communicate with CPOM Coordinators as needed to update vendor setup or adjust order quantities.
    • Special orders – review/maintenance items and move to Approved/Pending for CPOM Coordinator to purchase on the next order for that vendor.
    • Place purchase orders and process invoices for drop shipment orders – (orders direct from vendor to our end customer).
    • Discontinue items in ERP/DPR by working with Category Management and Sales, using the close out/replacement standard that is in place.
    • Activate new vendors in ERP including contact information, warehouse address and correct vendor lead time.
    • Item reserve changes on special orders requested from sales.
    • Review and maintenance items with forecasting exceptions (Mondays) by communicating with sales as needed.
    • Review Price change report (Thursdays) to determine if any future price change dates need to be deleted or changed based on inventory levels or other future price change dates for that item.
    • Manage aged inventory by working with sales, category management, vendors and brokers to eliminate excess or dead inventory, including processing vendor returns.
    • Manage items with shelf life.  Enter shelf life on items in ERP and run expiring pallets report to identify potential issues. Work with Sales, Category Management, Vendors and Brokers to move product out of the warehouse. Work with Operations to dump product, if needed.
    • Maintain Seasonal Profiles by reviewing SKU Alerts, updating item history, and soliciting sales input, as needed.
    • Run Forecasting Accuracy and Layered Inventory reports to review forecasting performance.  Identify underperforming items and communicate with Sales and Category Management to obtain more accurate forecasts.
    • Review hold outs, frozen forecasts, Watch items and maintenance as needed
    • Other duties as assigned


    • Bachelor’s Degree in related discipline is preferred
    • High school diploma or GED required
    • Able to manage the forecasting and demand functions for multiple product categories
    • Has strong communication skills and possesses a high degree of professionalism to build relationships with our sales associates
    • Must be detail-oriented, organized and self-motivated with the ability to function with very little direction and input in high volume, fast paced environment
    • Proven ability to identify issues, problem solve, and follow through
    • Purchasing experience in food service is preferred
    • Experience working with Microsoft Office applications, preferably Excel, Word, Outlook and OneNote.
    • Exercise sound judgment and display initiative and innovation on the job  
    • Ability to pass a background investigation and drug test

    Equal Employment Opportunity Employer M/F/Vets/Disabled.


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